Juvio Corporation
FREQUENTLY
ASKED
QUESTIONS
Directory
ASKED
QUESTIONS
Directory
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| Section A: The Direct Sales Industry | |
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1. |
What is Direct Sales? |
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2. |
How can you succeed at Direct Sales? |
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3. |
What is the difference between a Direct Sales company and an illegal pyramid scheme? |
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4. |
What is residual Income? |
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5. |
Is it possible to earn a residual income through Juvio? |
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6. |
What products/services are sold through Direct Sales? |
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7. |
How do I know the stability of a company? |
|
8. |
What types of compensation plans are there? |
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9. |
Are there Direct Sales businesses all over the world? |
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10. |
After I find a good Direct Sales company, what do I do next? |
| | |
| Section B: All about Juvio Corporation? | |
|
11. |
What is Juvio? |
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12. |
How long has Juvio been in business? |
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13. |
Does Juvio show the biographies of the leadership team? |
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14. |
What Direct Sales experience does Juvio have? |
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15. |
How do I contact Juvio Corporation? |
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16. |
What does the name "Juvio" mean? |
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17. |
Can I visit Juvio headquarters? |
| | |
| Section C: Getting Started with Juvio | |
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18. |
How can I join? |
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19. |
What is the cost to join? |
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20. |
If I join as an Associate Member, do I receive my own Juvio website? |
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21. |
What is an active Associate Member? |
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22. |
What is an inactive Associate Member? |
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23. |
Is there an offline application to join Juvio? |
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24. |
Is there a set up fee? |
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25. |
Why do people start their own Juvio business? |
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26. |
I just joined. Where do I start? |
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27. |
How do I direct people to my Juvio site? |
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28. |
Is Juvio's business continuing to grow? |
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29. |
I don't have a credit card so how can I pay? |
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30. |
I live internationally so what are the extra costs? |
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31. |
What does Juvio see as the role of women in the Juvio business? |
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32. |
How much will I earn and when? |
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33. |
Do I have to be an Associate Member in order to access the products/services? |
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34. |
Who is Speak with a Geek? |
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35. |
Do I have to make minimum purchases of products/services? |
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36. |
Is there any selling involved? |
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37. |
Are there additional tools available designed to help build my business? |
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38. |
What is a 'Service Member'? |
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39. |
What is a Juvio Associate Member? |
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40. |
What is the minimum cost to maintain my Juvio Associate Membership? |
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41. |
How much can I earn? |
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42. |
Can I be an Associate Member and a Service Member at the same time? |
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43. |
Is there a checklist for New Associate Members to follow? |
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44. |
What is the URL to my personal Juvio website? |
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45. |
What if I only want to share the products but not the income opportunity? |
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46. |
Can I enroll under a business name? |
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47. |
What is the minimum age to join Juvio? |
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48. |
Can I sell my Juvio business? |
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49. |
Can I transfer/will this business to my heirs? |
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50. |
Does Juvio have any influence over Associate Members' business? |
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51. |
How can I set up my account to make sure I don’t miss any important email updates from Juvio? |
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52. |
How can I get a refund and how long does it take to receive it? |
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53. |
Can I downgrade my account at any time? |
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54. |
If I downgrade my account can I keep my current position? |
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55. |
Can my account placement be moved? |
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56. |
How much can I make by selling each of the products/services? |
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57. |
Can I earn PCV from my own purchases? |
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58. |
Does Juvio offer some basic business tips? |
| | |
| Section D: Global Share Compensation Plan PCV = Personal Commission Volume GCV = Group Commission Volume NPC = Non-Participant Customer | |
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59. |
How do I earn PCV? |
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60. |
How do I earn GCV? |
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61. |
Why did my PCV amount reverse? |
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62. |
Why don't I have any PCV? |
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63. |
How do I view my PCV and GCV? |
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64. |
If I do not promote my Juvio business, will my GCV grow? |
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65. |
Will customers buying from my website earn me PCV? |
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66. |
If I purchase a Smart Party Kit, who gets the PCV credit? |
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67. |
Can I earn PCV from my own purchases? |
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68. |
I had a lot of GCV a few days ago, but now it's gone. What happened? |
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69. |
I have a lot of GCV, but haven't earned commission. What not? |
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70. |
Can I buy product/service in order to earn a commission check? |
|
71. |
Why do I need GCV? |
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72. |
Why does the amount of each pool change each cycle? |
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73. |
Is 1 PCV equal to 1 US Dollar? |
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74. |
What are the PCV and GCV estimates? |
| | |
| Section E: Global Pool and Commission Ranks | |
|
75. |
Where can I view the current Global Pool and the payouts per rank? |
|
76. |
Where can I find previous Global Pool amounts and payouts per rank? |
|
77. |
What ranks are in the Global Share compensation plan? |
|
78. |
What is the requirement to achieve each rank? |
|
79. |
How much can I earn from each rank? |
|
80. |
Can I earn multiple shares per rank? |
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81. |
Can I qualify for the Diamond rank without sponsoring any Associate Members? |
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82. |
What is the difference between "Global Pool" CV and my own PCV and/or GCV? |
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83. |
Does the Car Qualified Silver rank have anything to do with earning a car? |
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84. |
How are other Associate Members placed into my sales organization? |
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85. |
How do I earn the Alpha, Bronze, Silver, Gold, Platinum, Diamond, or Double Diamond rank? |
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86. |
If I become an Alpha, Bronze, Silver, Gold, Platinum, Diamond, or Double Diamond rank, do I automatically earn that rank commission forever? |
|
87. |
How do I earn in the Juvio Global Share compensation plan structure? |
|
88. |
Do I need to sponsor 100 people to reach Alpha? |
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| Section F: NPC (Non-Participant Customer) | |
|
89. |
Why do I need to a NPC in order to qualify for the ranks of Bronze and higher? |
|
90. |
What products will provide me with NPC credit? |
|
91. |
Is it possible for a NPC to become an Associate Member? |
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92. |
Can an Associate Member with Tech Support service downgrade to Service Only? |
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93. |
How do I ensure that my customer's purchase will result in a NPC sale? |
|
94. |
Can I earn NPC shares by selling offline? |
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| Section G: FastTrack | |
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95. |
I sold one (1) new Tech Support subscription and now have 35 CV in my FastTrack Volume. Will this 35 also be part of my PCV? |
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96. |
How much PCV is required to earn a share? |
|
97. |
What is the duration of the FastTrack? |
|
98. |
Do Juvio Gift Cards count toward new FastTrack PCV? |
|
99. |
Are new Associate Members eligible for FastTrack? |
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100. |
Is there a limit to the number of FastTrack shares I can earn? |
|
101. |
What types of sales are required to earn from the FastTrack? |
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102. |
How much of the Global Pool funds the FastTrack bonus program? |
|
103. |
If I purchase a Smart Party Kit during the Fast Track period, will I earn a FastTrack share? |
|
104. |
What is the FastTrack PCV breakdown? |
|
105. |
How do I know if I have received Fast PCV from the Fast Track™ bonus period? |
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| Section H: Party Cash | |
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106. |
Is there a limit to the amount of Party Cash bonuses I can earn in a single commission cycle? |
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107. |
Are there any PCV, GCV or NPC requirements to earn Party Cash? |
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108. |
If my direct referral is not an Associate Member, can they buy a Smart Party Kit? |
|
109. |
Does the Party Cash bonus count toward any PCV, GCV or NPC requirements? |
|
110. |
Do all Retail Receipts from the order need to be submitted within the fiscal month? |
| | |
| Section I: Code Shares | |
|
111. |
How do I earn Code Shares? |
|
112. |
Can I earn multiple Code Shares from the same Direct Referral? |
| | |
| Section J: Gift Cards | |
|
113. |
When do I get the PCV from a Gift Card? |
|
114. |
When the Gift Card is activated, does it count as an NPC? |
|
115. |
Can I give a Gift Card to an Associate Member for their first month? |
|
116. |
Can I use Gift Cards to earn a commission check? |
|
117. |
Can a non-participant customer purchase a Gift Card directly from Juvio? |
|
118. |
How do I purchase Gift Cards? |
|
119. |
What is the maximum amount of time a Gift Card can deliver Tech Support service? |
| | |
| Section K: Commission Payments | |
|
120. |
When does the commission cycle start and end? |
|
121. |
What does 'Fiscal Month' refer to? |
|
122. |
How do I change my commission payment option? |
|
123. |
When should I receive my commission check? |
|
124. |
What delivery method is used to send commission checks? |
|
125. |
Where can I view my current commission report? |
|
126. |
Where can I view my previous commissions earned reports? |
|
127. |
Where can I find out how much each rank paid per share for previous months? |
|
128. |
What is the minimum commission amount required to receive a commission check? |
|
129. |
Are there transaction fees associated with my commission check? |
|
130. |
How can I view what fees, if any, have been deducted from my commission earnings? |
|
131. |
Why did Juvio deduct my Associate Member fees from my commission earnings? |
|
132. |
What are the miscellaneous fees and credits? |
|
133. |
How long does it take to receive a commission check? |
|
134. |
Do you offer direct deposit for commissions I may earn? |
|
135. |
Why is the charge for Direct Deposit more than the check processing fee? |
|
136. |
How long does it take to receive my commissions by direct deposit? |
|
137. |
Do I still get packages from Juvio if I’m on direct deposit? |
|
138. |
Will I get my Rank pin if I’m on Direct Deposit? |
|
139. |
What are the advantages/disadvantages of receiving my commissions via Direct Deposit? |
|
140. |
Will my bank charge me for a Direct Deposit? |
|
141. |
How is earned income reported to my tax authorities? |
|
142. |
Can I obtain commission checks for other Associate Members from the Philippine corporate offices? |
|
143. |
When are checks available for pickup from the Philippine corporate offices? |
|
144. |
Will I still receive courtesy materials that come with a commission check if I opt to retrieve my commission check from one of the Philippine corporate offices? |
|
145. |
How do I know how many Associate Members I have personally sponsored? |
|
146. |
How do I know if my personally sponsored Associate Members are active? |
|
147. |
How do I locate an Associate Member in my sales organization? |
| | |
| Section L: Organization | |
|
148. |
Can my sponsor help me market my Juvio business? |
|
149. |
How do I contact my sponsor? |
|
150. |
What should I do if I can't reach my Sponsor? |
|
151. |
How do I contact one of my direct referrals? |
|
152. |
Can I change my sponsor? |
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153. |
Can I interact with others in my personal sales organization? |
|
154. |
Can I submit my own photographs to the Juvio Community? |
|
155. |
Can I communicate privately with my personal referrals? |
|
156. |
How can I review the PCV I have earned from one of my direct referrals? |
|
157. |
Can I create a second account/position in the genealogy? |
|
158. |
Can I buy an account from an Associate Member? |
|
159. |
If someone in my organization cancels, who do their sales go to? |
|
160. |
Is my personal information accessible to other Associate Members? |
|
161. |
Where will visitors to my Juvio website see my Personal Profile? |
|
162. |
How can I search downline Associate Members in my organization? |
|
163. |
Why does my Genealogy Map not display my current rank? |
|
164. |
How can I skip to different sections of my Genealogy Map? |
|
165. |
How can I skip to different sections of my Genealogy Map? |
|
166. |
What does it mean to 'place' a sale or new Associate Member? |
|
167. |
How do I place a sale or new Associate Member in my organization? |
|
168. |
What do I do if I wrongly place a personally sponsored Associate Member in my sales organization? |
|
169. |
Can I become a Double Diamond if I build just one leg? |
|
170. |
How do I place direct referrals to my frontline? |
|
171. |
Can I place others who are not my direct referrals but are in my downline sales organization? |
|
172. |
How do I start a new sales leg? |
|
173. |
How many sales legs can I create? |
|
174. |
Why can't I email my downline? |
|
175. |
Are my downline members my pre-enrollees? |
|
176. |
How do I get my Juvio identification card? |
|
177. |
What is a sponsorship line and why is it important? |
|
178. |
Is there anything I can do when one of my client's payment option fails and creates a refund item? |
| | |
| Section M: Conferences, Meetings, and Trainings | |
|
179. |
Does Juvio conduct presentation meetings? |
|
180. |
Does Juvio conduct conferences? |
|
181. |
Does Juvio conduct special trainings? |
|
182. |
Does Juvio offer a toll-free conference call line? |
|
183. |
What options other than using long-distance telephone calling is available in order to access the Corporate conference calls? |
| | |
| Section N: Accounting and Billing | |
|
184. |
When is my billing date? |
|
185. |
Can I pay by eCheck? |
|
186. |
Is my payment solution billed if I am an earning Associate Member? |
|
187. |
Which address is my commission check sent to? |
|
188. |
How do I update my payment solution? |
|
189. |
Which address is my commission check sent to? |
|
190. |
Can I change my billing date? |
|
191. |
What happens if my credit/debit card expires? |
|
192. |
Can I pay Juvio for services a year in advance? |
|
193. |
Is it acceptable to have my billing and shipping information different? |
|
194. |
Why does Juvio need my personal tax identification number? |
|
195. |
Will I still get paid if I don't submit my personal tax identification number? |
|
196. |
Is Juvio's Tech Support included in my order history? |
|
197. |
How do I download my Transaction History? |
|
198. |
How do I search for a specific Transaction History item? |
| | |
| Section O: Username and Passwords | |
|
199. |
What kind of username should I choose? |
|
200. |
How do I change my username? |
|
201. |
If someone cancels, does their username become available? |
|
202. |
I can't remember my Juvio password. How can I obtain it? |
|
203. |
Why do I have problems logging in to my Juvio website? |
| | |
| Section P: Canceling and Downgrading Account | |
|
204. |
Can I cancel at any time and is there a cancellation charge? |
|
205. |
How long does it take to receive my approved refund? |
|
206. |
If I cancel now will I be able to rejoin later? |
|
207. |
Can I cancel my Tech Support service but keep my Associate Membership? |
|
208. |
What are PCV refunds? |
|
209. |
Why do I always see a credit before a refund? |
| | |
| Section Q: Products and Services | |
|
210. |
What products does Juvio make? |
|
211. |
What do the products cost? |
|
212. |
Where can my customers go to purchase these products from me? |
|
213. |
What is the refund policy for all Juvio products? |
|
214. |
How long does it take for the products to arrive? |
|
215. |
What courier method is used to ship the products? |
|
216. |
Can I lower shipping costs to my non-USA address? |
|
217. |
How do I change my service and product selections? |
|
218. |
What type of Technical Support plans does Juvio offer? |
|
219. |
What does the service plan cover in terms of computer support? |
|
220. |
Should I still contact Juvio Tech Support if I don't see my issue as being supported? |
|
221. |
How do I use my Tech Support? |
|
222. |
Can I make an appointment to receive Tech Support? |
|
223. |
Is there a limit to the Tech Support I can receive? |
|
224. |
Do you provide technical support to people who don't have access to the Internet? |
|
225. |
Does Juvio publish any tips and information on Tech Support? |
|
226. |
What is a monthly subscription to Tech Support cost? |
|
227. |
Are Juvio Tech Support technicians certified? |
|
228. |
How is your support different from other companies? |
|
229. |
Why is the Juvio Tech Support superior to that of the manufacturer of my computer? |
|
230. |
Does Juvio have the ability to repair my computer remotely? |
|
231. |
Will you come to my location and fix my computer? |
|
232. |
How long is my Tech Support subscription and is there a termination fee? |
|
233. |
Do I have to have to update my computer profile to get tech support? |
|
234. |
How is the Juvio Tech Support staff schedule determined? |
|
235. |
Do you cover Mac® users and their Tech Support needs? |
|
236. |
Is the Tech Support usage unlimited in use every month? |
|
237. |
What are the ETS CDs? |
|
238. |
What topics are covered in the ETS series? |
|
239. |
Do you offer different proficiency levels? |
|
240. |
Does Juvio have any affiliation with Microsoft®? |
|
241. |
How are these ETS CDs different from others? |
|
242. |
Are the ETS CDs accompanied by any workbooks? |
|
243. |
Is certification given upon completion of the ETS CDs? |
|
244. |
Can the ETS CDs replace any schooling I'm currently receiving? |
|
245. |
What languages are available with the ETS CDs? |
|
246. |
Can I get instruction online? |
|
247. |
Do you offer CDs for children? |
|
248. |
How much do the ETS CDs cost? |
|
249. |
Are the ETS CDs available on an automatic monthly recurring shipment? |
|
250. |
Do you offer any specially priced ETS CD packs? |
|
251. |
What is Rejuvionate? |
|
252. |
What is Green Perfection™? |
|
253. |
Where can I find more information on the Rejuvionate products? |
|
254. |
Is Green Perfection™ a dietary supplement? |
|
255. |
What products are in the Rejuvionate line? |
|
256. |
Are the Rejuvionate products recurring? |
|
257. |
Who makes the products? |
|
258. |
Have Rejuvionate products been tested? |
|
259. |
Are Rejuvionate products approved by the FDA? |
|
260. |
Are any of the products addicting? |
|
261. |
Do the products come in different flavors? |
|
262. |
Do Rejuvionate products prevent aging? |
|
263. |
Do I need to take the Rejuvionate products everyday? |
|
264. |
Is Rejuvionate sold in stores? |
|
265. |
What is Juvé? |
|
266. |
What products are in the Juvé line? |
|
267. |
How does Juvé work? |
|
268. |
Will I need a prescription for Juvé? |
|
269. |
Is Juvé for all skin types? |
|
270. |
How is Juvé different from other products? |
|
271. |
How long does it take to see results? |
|
272. |
What sort of testing has been done with Juvé? |
|
273. |
Is Juvé tested on animals? |
|
274. |
Are there any side effects with Juvé? |
|
275. |
Will there be future Juvé products? |
|
276. |
Can I purchase the Juvé products at a discount? |
|
277. |
What is your refund policy? |
|
278. |
What countries do you ship to? |
|
279. |
Are the Juvé products approved by the FDA? |
|
280. |
How can I earn with the Juvio Search Engine? |
|
281. |
As an Associate Member, am I automatically eligible to promote the Search Engine? |
|
282. |
How much can I earn by selling Premium Memberships? |
|
283. |
How do I find website owners to contact? |
|
284. |
Where do I send my website prospects to join? |
|
285. |
Can selling Premium Memberships create an ongoing source of PCV and GCV? |
|
286. |
How much PCV and GCV can I earn as an Affiliate? |
|
287. |
How often can I earn PCV? |
|
288. |
What are the PCV breakdowns for each completed form? |
|
289. |
Where do I find my statistics and what information can I find there? |
|
290. |
In what ways can I promote an Advertiser's offer? |
|
291. |
Can I alter my existing automatic purchase order to a different product/service? |
|
292. |
Can I add automatic purchasing of product/service to my account? |
| | |
| Section R: Marketing Juvio | |
|
293. |
Do I need to build my own Juvio homepage? |
|
294. |
Does Juvio provide marketing materials? |
|
295. |
What online marketing materials are available to me? |
|
296. |
What offline marketing materials are available to me? |
|
297. |
Do you charge for any of the marketing materials? |
|
298. |
Can I create and use my own web banners to promote my Juvio business? |
|
299. |
Can I create my own Juvio logo? |
|
300. |
Do I have to use "Independent Associate Member" if I use a Juvio logo? |
|
301. |
Can I create and use my own emails to promote my Juvio business? |
|
302. |
Can I create and use my own Sell Sheets to promote my Juvio business? |
|
303. |
Can I create and use my own Classified Ads to promote my Juvio business? |
|
304. |
Can I earn CV by selling or purchasing any of the marketing materials? |
|
305. |
Can I place advertisements to promote my Juvio business? |
|
306. |
How do I submit my own testimonial? |
|
307. |
What languages are the materials available in? |
|
308. |
How do I market via the Internet? |
|
309. |
Do I have to take the Anti-Spam test to be able to market Juvio? |
|
310. |
Does Juvio make prospects available? |
|
311. |
Can I host/start my own Juvio business presentation meetings? |
|
312. |
Why can't I change the title on my business card? |
|
313. |
Is it okay to market my Juvio business via email? |
|
314. |
Can my sponsor help me market my Juvio business? |
|
315. |
Can I use my own advertisement flyers and banners? |
|
316. |
What does 'DFC' stand for? |
|
317. |
How do I use my DFC? |
|
318. |
Can I resend the Flash® presentation to the same recipient again? |
|
319. |
Why is the DFC shipping option only available to USA addresses? |
|
320. |
Can I upload a large database of email addresses into my DFC? |
|
321. |
Is the DFC available in languages other than English? |
|
322. |
Can I email my contacts directly from my DFC? |
|
323. |
I recently purchased a marketing campaign. Where is my PCV? |
|
324. |
Does Juvio provide leads? |
| | |
| Section S: Juvio Website Features | |
|
325. |
How can I communicate with my personal sales organization? |
|
326. |
Are Juvio's products/services more expensive than others? |
|
327. |
Does Juvio endorse other companies? |
|
328. |
How do I know when new Associate Members have joined my personal sales organization? |
|
329. |
Can I see my Juvio genealogy? |
|
330. |
Can I see my Direct Referrals? |
|
331. |
If your server went down for some reason, would my genealogy and sales records be saved? |
|
332. |
Is Juvio international? |
|
333. |
Is Juvio available in all countries? |
|
334. |
Is the Juvio site offered in languages other than English? |
|
335. |
How do I adjust my email notification preferences? |
| | |
| Section T: Party Marketing Group (TPMG) | |
|
336. |
What is a TPMG? |
|
337. |
Does Juvio own these TPMGs? |
|
338. |
Can I see how much I've earned from Third Party Marketing Group websites? |
|
339. |
Can I discontinue my membership in a TPMG but keep my Juvio account? |
|
340. |
Am I able to start my own TPMG? |
|
341. |
If I send in a cancellation request to the TPMG I joined, will I automatically be cancelled from my Juvio account, as well? |
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342. |
Can Juvio cancel me from the TPMG I joined? |
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343. |
If I join through a TPMG, what name will appear on my billing statement? |
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344. |
Why are my Third Party Marketing Group fees (such as Mach90 and 167aday) charged and collected by Juvio? |
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345. |
If I join Juvio via a TPMG, can I only refer other new Associate Members through this system? |
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346. |
If I sign up, do I still get a Juvio website? |
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347. |
If I sign up through a TPMG, will my username and password be the same as my Juvio username and password? |
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348. |
Can I ask Juvio Associate Support for help with my TPMG account? |
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349. |
Will Juvio refund any marketing purchases from TPMG? |
|
350. |
When will placements of new Associate Members as generated through a TPMG happen? |
|
351. |
What is the difference between a Third Party Marketing Group and Juvio? |
| | |
| Section U: Team Distribution Center | |
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352. |
Where do I find my fulfillment code(s)? |
|
353. |
Can I fulfill part of an order or do I have to fulfill the entire order? |
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354. |
What do I do if I don’t have enough inventory to fulfill an order? |
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355. |
How do I get more product inventory? |
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356. |
How can I increase my product inventory? |
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357. |
Can I fulfill an order from an Associate Member outside of my group? |
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358. |
Why would I fulfill an order outside of my group? |
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359. |
What happens if another Associate Member attempts to convince other Associate Members to buy direct from them or encourages other Associate Members to re-sponsor to a different group? |
| | |
| Section V: Transferring Product | |
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360. |
Why am I charged an additional fee to transfer my Tech Support to a product purchase? |
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361. |
Will my sponsor earn PCV when I transfer my Tech Support to a product purchase? |
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362. |
Will I have to pay additional Administration Fees when I transfer my Tech Support to a product purchase? |
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363. |
Why is my anniversary date reset when I transfer my Tech Support to a product purchase? |
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364. |
Can I still get Juvio Tech Support services after I transfer my Tech Support to a product purchase? |
| | |
| Section W: Credit Code | |
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365. |
How do I create a new Credit Code? |
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366. |
If I create a Credit Code for the wrong amount, what should I do? |
|
367. |
Can I void a Credit Code? |
|
368. |
What happens if I issue a Credit Code to a customer but they later request a refund? |
|
369. |
Where can a Credit Code be used? |
|
370. |
Can Credit Codes be used with any independent third party marketing group system? |
|
371. |
How do I pay off a Credit Code? |
|
372. |
Can I use my Juvio commission earnings to pay off my Credit Code balance? |
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373. |
Can I issue a Credit Code for several months of service or product fees? |
|
374. |
How do I know if a Credit Code has been used? |
|
375. |
Can I issue a Credit Code to anyone? |
|
376. |
How can I increase my available Credit Code balance? |
| | |
|
Juvio FAQs  | |
| Section A: The Direct Sales Industry | |
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1. |
BackWhat is Direct Sales? |
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Direct Sales is a method of product distribution whereby expensive marketing and distribution costs incurred through traditional methods are directed into a compensation model that financially rewards independent Associate Members for product and service distribution. Direct Sales companies utilize simple 'word of mouth' advertising, known to be the world's most powerful form of advertising. Direct Sales has quickly moved to the forefront of fast, scalable, successful, and make-sense business models. |
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2. |
BackHow can you succeed at Direct Sales? |
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If you can find a product and company you believe in that offers a Direct Sales opportunity, you have the most important ingredients to success. Many people have experienced tremendous success at direct sales, and for a variety of reasons. Most find that focusing in on their best skills provides a comfortable and manageable way to succeed. These skills can include a strong ability to speak to someone in person, over the telephone or in a presentational setting. Still, others have been able to use the Internet to their advantage; setting up websites, conversing through chat rooms, and even marketing through email, banner ads, and search engines. It is up to you to determine which method of marketing best suits your skills. Often it is the method you enjoy the most that works the best for you! Juvio has gone to great lengths to be one of the first Direct Sales Companies to truly embrace the concept of flawlessly merging online and offline marketing strategies under one compensation structure available on a global scale. |
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3. |
BackWhat is the difference between a Direct Sales company and an illegal pyramid scheme? |
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A true Direct Sales company and the words "illegal pyramid scheme" really shouldn't even be mentioned in the same sentence. Many times, the most notable difference between a Direct Sales company and an illegal pyramid scheme is the presence of an actual product. At the forefront of a successful Direct Sales company is a fantastic product that is available to the public at a reasonable price. Illegal pyramid schemes can usually be identified because there is no emphasis on product sales, work, or business building. Instead, there is a profound 'get-rich-quick' overtone and a myriad of outlandish and often unsubstantiated income claims. These so called opportunities last for just a handful of months, at best. Juvio has been successful in business since our launch in October, 2002. Juvio's Direct Sales model allows anyone to earn top money regardless of when they became an Associate Member whereas an illegal pyramid scheme only rewards those on top of all the others who joined after them or those that joined the scheme at the beginning. An illegal pyramid scheme will boast of "everyone making heaps of money" with no sales effort while a true Direct Sales company's business model is based on sales activity only. Juvio's compensation plan does not pay out based on 'levels' but rather on business sales volumes. Proof of Juvio's anti-pyramidal integrity can be found in the fact that many of Juvio's top earners have recently become new Associate Members of the company even though Juvio has been in existence for years. |
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4. |
BackWhat is residual Income? |
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The concept of residual is really quite simple but true residual income can be surprisingly difficult to generate. Residual income means that your efforts today to build your business are not only financially rewarded immediately, but in the future as well. Because of Juvio's commitment to stability, quality and client retention you can rest assured that if you build a successful Juvio business today it will financially reward for generations to come. |
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5. |
BackIs it possible to earn a residual income through Juvio? |
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Everyone has his/her own personal income requirement. Juvio has Associate Members that have earned from $20 to as much as $40,000 and more in a single month. The true power of Juvio's income opportunity is not in a one time payout, but rather in the residual aspect of earning override commissions every month through ongoing sales. This is further compounded by many who are rewarded month after month for work they have done in the past thereby providing true residual income and financial security. It is indeed possible to earn a substantial residual income through Juvio and successful Juvio Associate Members around the world are living proof to that fact. Typically those that are successful usually spend many hours to build and maintain a successful business. Some people participate in Direct Sales and never earn due to various reasons. Many times, they fail due to their not taking the business seriously, because they did not seek out guidance from their sponsor, or they were not willing to invest the necessary time to help their business become successful. With Juvio, your efforts can be financially rewarding. If your efforts are zero, your earnings will almost be guaranteed to be zero. Work a little, earn a little. Work a lot, earn a lot! There is no cap on what you can earn through Juvio. |
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6. |
BackWhat products/services are sold through Direct Sales? |
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There is a large variety of products and services sold through the Direct Sales model. Juvio offers 24/7 premium computer Tech Support, computer training lessons on CD, and lines of superior personal care and nutritional products. |
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7. |
BackHow do I know the stability of a company? |
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While the stability of all companies is subject to interpretation, you should seek a company that has managed to properly position themselves as a leader in their respective industry. An added benefit would be if the company is at least two (2) years of age or more so as to avoid the 'growing pains' associated with most startup companies. Proven success stories and verifiable track records are almost exclusive to older, more stable companies. |
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8. |
BackWhat types of compensation plans are there? |
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There are several types of compensation plans available through an assortment of hundreds of derivatives and hybrids of each plan. The most common plans are the stairstep, the breakaway, the unilevel, the binary, and the full matrix. Some plans combine elements of numerous plan types. Juvio's Global Share compensation plan exploits many of the positive elements of different pay plans while eliminating the frustrating negatives so as to offer every Associate Member an all-encompassing, global compensation plan with over a dozen available bonuses. |
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9. |
BackAre there Direct Sales businesses all over the world? |
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Many successful Direct Sales companies have expanded outside their home country to find even greater success through marketing in other parts of the world. Juvio offers our products/services and opportunity on a global scale through nearly one hundred (100) countries. |
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10. |
BackAfter I find a good Direct Sales company, what do I do next? |
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If you have found a company that you wish to join, instructions should be provided by the company on what to do next. Many times contacting your sponsor or the person that referred you to the company is the best place to start and find out the best way to jump start your business. Many companies and Associate members provide training materials, advice, and promotional items to help you build your business. |
| | |
| Section B: All about Juvio Corporation? | |
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11. |
BackWhat is Juvio? |
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|
Juvio is a global Direct Sales company that offers a wide verity of products and services. Juvio's unique business plan brings the potential for incredible profits to anyone wishing to access our proven system. With an unheard of high customer retention rate and Juvio's lucrative Global Share compensation package – the stability, longevity and income potential of this opportunity are second to none. An active and qualified Independent Juvio Associate Member can earn a comfortable residual income within a relatively short period of time. |
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12. |
BackHow long has Juvio been in business? |
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Juvio was officially launched in October, 2002 with world headquarters in San Diego, California. |
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13. |
BackDoes Juvio show the biographies of the leadership team? |
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Complete biographies of the Juvio Corporation executive leadership team can be found in your Juvio website under the link heading of 'Management' as located within the 'Administration' section. |
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14. |
BackWhat Direct Sales experience does Juvio have? |
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|
Juvio offers superior products and services through a Direct Sales model and has successfully done so since October, 2002. Within 2 years of inception, Juvio's Global Share compensation plan has paid millions of dollars in commissions as earned by thousands of Independent Associate Members in almost 100 countries. Juvio is privately owned and is managed by a young and spirited corporate team determined to consistently achieve new heights. |
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15. |
BackHow do I contact Juvio Corporation? |
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|
Juvio's contact information is: Juvio Corporation 1275 W. Washington St. Tempe, AZ 85281 USA Telephone: (1) 480-315-8846 Facsimile: (1) 619-374-2137 support@juvio.com www.juvio.com |
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16. |
BackWhat does the name "Juvio" mean? |
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|
The name "Juvio" is syncopated Latin for 'youth and energy', a description used to illustrate the energy and passion of the company. With every leap made to elevate Juvio to new heights, we do so with a youthful and energetic spirit. Our customers and Associate Members share in this passionate journey with us. |
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17. |
BackCan I visit Juvio headquarters? |
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Juvio is delighted to receive visitors to our corporate office headquarters. So as to minimize work disruption, we will sometimes hold Open Houses or schedule tours and gatherings for our Associate Members. For more information on the next Open House or scheduled tour, please check your Juvio website or request more information from the Associate Support department at support@juvio.com. |
| | |
| Section C: Getting Started with Juvio | |
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18. |
BackHow can I join? |
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Joining couldn't be easier! From your referring Associate Member's website, select the "Join Today" link and complete the application form. Once completed and approved, you will be quickly and easily enrolled in Juvio! |
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19. |
BackWhat is the cost to join? |
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|
No purchase is required to join Juvio as an Associate Member. All Associate Members will be able to access our fine lines of product/service. However, once an Associate Member achieves the rank of Bronze, the small monthly Administration Fee (US$7.00) shall become necessary and must be maintained by the Associate Member in order to earn at the Bronze rank or higher. Bronze Associate Members who fail to pay the small monthly Administration Fee will be paid as an Alpha rank only. Certain jurisdictions may require advanced payment of the Administration Fee; see an official Juvio website for details. |
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20. |
BackIf I join as an Associate Member, do I receive my own Juvio website? |
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Yes, as an Associate Member you will receive your own Juvio websites through which you may market to potential referrals and customers. Your primary website (www.YourUsername.juvio.com) contains a variety of offline and online marketing material, information about your organization, and ways in which you can communicate with other members of Juvio. Access to this website is given once the small monthly Administration Fee (US$7.00) is paid. |
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21. |
BackWhat is an active Associate Member? |
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An Active Associate Member relates to an Associate Member whose payments are up to date. |
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22. |
BackWhat is an inactive Associate Member? |
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Inactive Associate Members refers to members whose payments are delinquent or have not been made. Example: If an Associate Member’s billing date comes up and their credit card has expired, Juvio will not be unable to bill them. A failed billing attempt will change their active status to inactive. |
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23. |
BackIs there an offline application to join Juvio? |
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Yes, you may find the offline application to join Juvio and become an Associate Member by visiting the 'Join Today' section of the Juvio website of the person referring you to join. To locate the offline application, simply select the "Click here to register offline!" link located at the top of the online registration page. |
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24. |
BackIs there a set up fee? |
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No, there is no set-up fee. |
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25. |
BackWhy do people start their own Juvio business? |
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We believe there are a variety of reasons for becoming part of a direct sales business with Juvio:
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26. |
BackI just joined. Where do I start? |
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|
Congratulations on becoming one of the newest Associate Members of Juvio. Juvio offers a 'Success Checklist', available on your Juvio homepage (MyJuvio). The checklist will guide you through various steps that could help to optimize your Juvio business. There are other options available to help you get started, as well; such as contacting your Sponsor through your Juvio website, setting up your Direct Deposit, reviewing the Global Share Compensation Plan, and so much more via your richly detailed Juvio website. |
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27. |
BackHow do I direct people to my Juvio site? |
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|
Juvio offers a variety of both online and offline marketing materials, each designed to promote your Juvio business. These materials can be downloaded (online) or purchased (offline) in professionally designed and printed materials through the 'Marketing' section of your Juvio website. Your Sponsor and other Associate Members of Juvio may also be able to assist you with additional marketing ideas. |
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28. |
BackIs Juvio's business continuing to grow? |
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|
Juvio has gone to great lengths to strategically develop products and services that are not only in high demand today, but are strong offerings in the global marketplaces where Juvio believes it will experience sustained growth in the near future. There remain many opportunities for Juvio's business to grow worldwide as many new markets have been opened with Juvio being instantly recognized as a leader. Continued development in these markets will fuel long-term growth. Juvio will also continue to explore new opportunities for growth in well established markets, including innovative products and services, and create new ways for people to become involved with Juvio - as business owners, product/service retailers, and/or consumers. Right now, Juvio is investing in enhancing and expanding operational integrity to support the growth we expect in the coming decades. The prospects for growth continue to remain very strong. |
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29. |
BackI don't have a credit card so how can I pay? |
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In addition to accepting approved credit cards as payment, Juvio also accepts personal checks (issued from a United States bank only) and U. S. or International money orders for payment. In addition to these options, Associate Members and non-participant customers in the USA may use the Juvio online check acceptance program featuring quick and easy automatic debiting of your approved checking account. |
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30. |
BackI live internationally so what are the extra costs? |
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Juvio has established its monetary scale based upon the U. S. Dollar. As such, all fees and commissions are processed and paid in U.S. dollars. Earning Associate Members residing outside the USA shall incur a fixed commission fee of US$8.00 per commission check draft mailed via US Postal Services. Earning Associate Members residing outside the USA who opt to not receive a printed commission check but, instead, receive their earned commissions via Direct Deposit wire transfer shall incur a flat fee of $20.00 for said services. Other fees may be applied by your banking institution. All such extra fees are not in the control of Juvio. |
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31. |
BackWhat does Juvio see as the role of women in the Juvio business? |
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The Juvio opportunity is open to everyone of legal age regardless of sex, race, heritage, religion, and/or political or other personal beliefs. The Juvio business appeals to women, men, couples, and families from all backgrounds. Juvio can help to empower millions of people around the world by offering them a low-cost, low-risk opportunity to achieve their financial goals by owning their own business. There are many examples of women who have achieved success with Juvio, just as there are of women who have succeeded in partnership with their partners. |
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32. |
BackHow much will I earn and when? |
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|
It is not possible to give a definite timeline with regard to your personal Juvio income growth as all such compensation is the responsibility of each Associate Member. Juvio has a unique compensation model designed to reward both your personal efforts, as well as sales organization efforts through the successful marketing of Juvio products and services. Personal and Group sales volumes will dictate your rank, thereby dedicating what, if any, bonus pools in which you will participate. There is no cap on your earning potential with Juvio. For a historic overview of what different Juvio bonuses and ranks have paid out in the past, simply visit the 'Previous Pools' sub-section found in the 'Income' section of your Juvio backoffice. Juvio runs a monthly commission cycle with earned commissions being paid on or before the 25th of each month following the commission cycle closure (9th day of each month). |
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33. |
BackDo I have to be an Associate Member in order to access the products/services? |
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|
No, you don't have to become an Associate Member in order to purchase any of Juvio's products or services. You may join Juvio as a non-participant customer (NPC) only and enjoy all the fabulous benefits of Juvio's product and service offerings. |
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34. |
BackWho is Speak with a Geek? |
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Speak with a Geek, Inc. (SWAG) is a Juvio Corporation subsidiary. SWAG offers consumer tech support services to a much smaller audience created through traditional advertising methods. SWAG does not compete with Juvio nor does SWAG offer a compensation plan program to individual subscribers as does Juvio. SWAG offers consumer tech support services only and does not have any other product line to offer to clients. SWAG provides a unique controlled test environment for technical products/services that may be in future development in the Juvio Research and Development department. |
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35. |
BackDo I have to make minimum purchases of products/services? |
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No, Associate Members are not required to make any minimum or ongoing product purchases. Only Associate Members of the Bronze level or higher must pay the monthly Administrative Fee (US$7.00) required to maintain that rank and gain full access to personal Juvio websites. |
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36. |
BackIs there any selling involved? |
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All Associate Members in good standing are authorized to represent and sell Juvio products and services, as well as participate in the Juvio Global Share compensation plan. All such Associate Members may sponsor new Associate Members into the Juvio program. All Juvio Associate Members have their own personal online store that offers every Juvio product and service available. Sales to others from your online store will generate Personal Commission Volume (PCV), which counts towards your Juvio earnings eligibility. The simple fact is that you can't make money in the Juvio business unless Juvio products/services are sold. To say it otherwise would be misrepresenting the Juvio Sales and Marketing Plan – a violation of our rules and policies. Juvio has been able to grow by leaps and bounds because of our make sense product and service offerings that are in extremely high demand. Many Juvio Associate Members report that simply sharing their experiences as a Juvio Associate Member is all that is needed to help make a new sale. |
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37. |
BackAre there additional tools available designed to help build my business? |
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Yes, there are a number of both free and reasonably priced business building tools available to aid in your marketing efforts. These tools include, but are not limited to, Sales and Member Training calls, live Associate Member Support, a complete Duplicative Fulfillment Center (DFC), Online Training, professionally written advertisement copy and auto-responder text, personalized websites (.juvio.com and .juvioservice.com) with unique features, and so much more. |
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38. |
BackWhat is a 'Service Member'? |
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A Service Member is a person who uses the Juvio Tech Support services for personal purposes. A Service Member is not necessarily just a non-participant customer (NPC) as even Associate Members who have subscribed to the Juvio Tech Support services are also Service Members. |
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39. |
BackWhat is a Juvio Associate Member? |
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|
A Juvio Associate Member is a person who has been approved to join Juvio for the purpose of personally using the Juvio products/services and/or participating in the Juvio Global Share income opportunity. Through personal sales efforts combined with building a reputable sales organization, an Associate Member may become eligible to accrue and receive commissions from the sale of Juvio products/services. |
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40. |
BackWhat is the minimum cost to maintain my Juvio Associate Membership? |
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|
There is no mandatory cost to become an Associate Member of Juvio. However, in order to earn override commissions beyond the Alpha rank, the monthly Administration Fee (US$7.00) is required, along with credit for at least one (1) non-participant customer (NPC) showing a net sale value of no less than $15.00 per month. |
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41. |
BackHow much can I earn? |
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|
As a collective group, Juvio Associate Members have earned millions of dollars since the launch of Juvio in October, 2002. Juvio continues to enjoy record sales months due to an increasing demand in our products/services combined with a spreading excitement for the Juvio program. As an Associate Member, you are able to clearly see current and previous commission history of the Global Share Compensation Plan, including the payouts per rank. Juvio cannot and does not imply nor guarantee any earning of income. Such earnings are directly associated to the Associate Member's work ethic, skills, and personal efforts. However, many Associate Members have earned more monthly income through the Juvio Global Share compensation plan than they have ever earned anywhere else in their lifetime! |
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42. |
BackCan I be an Associate Member and a Service Member at the same time? |
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Yes, you can be both. You can represent the Juvio products/services while earning a nice income. As well, you may enjoy access to the Juvio premium Tech Support services for your own personal use! |
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43. |
BackIs there a checklist for New Associate Members to follow? |
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|
Yes, Juvio offers a checklist which may help you to quickly develop your Juvio business. Included in the check list are tips to optimizing your Juvio business; such as setting up your commission earnings Direct Deposit, understanding the Global Share compensation plan, contacting your direct sponsor, and more. You may print the checklist from the Homepage section of your Juvio website backoffice. To access the Homepage, simply log-in to your Juvio website, then click on the 'MyJuvio' logo in the top left corner. |
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44. |
BackWhat is the URL to my personal Juvio website? |
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|
Your personal administrative Juvio website URL is your username followed by ".juvio.com". For example, if you selected 'JohnDoe' as your username, your Juvio website URL would be: "www.johndoe.juvio.com" If you wish to enroll a new Associate Member or personal customer, it is very important that you direct them to your personal website for proper credit to be given. |
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45. |
BackWhat if I only want to share the products but not the income opportunity? |
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As an Associate Member, you are also allocated a special website URL to promote the products/services only and not the income opportunity. Your product/service-only website URL is your username followed by ".juvioservice.com". For example, if you selected 'JohnDoe' as your username, your product/service-only Juvio website URL would be: "www.johndoe.juvioservice.com" |
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46. |
BackCan I enroll under a business name? |
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You may enroll as a business provided you have filed all of the appropriate business registration and documentation with your local authorities, received an approval for said business use purposes, and can provide Juvio with an approved tax identification number as associated to the business name in question. |
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47. |
BackWhat is the minimum age to join Juvio? |
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|
Associate Members must be of legal age, or age of majority (whichever maintains precedence) in the state, province, or country of their primary residence or citizenship. If no such age is established by law, then the age of eighteen (18) shall be recognized as the minimum age to join Juvio as an Associate Member. |
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48. |
BackCan I sell my Juvio business? |
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Yes, your Juvio Associate Member account may be sold, subject to company review and approval as outlined within the established Juvio Policies and Procedures. Such approval will not be unreasonably withheld. |
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49. |
BackCan I transfer/will this business to my heirs? |
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Yes, your Juvio Associate Member account is willable and may be included in your Last Will and Testament. |
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50. |
BackDoes Juvio have any influence over Associate Members' business? |
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To become a Juvio Associate Member, an individual must join in agreement to abide by Juvio's governing rules and policies. Our rules and policies promote ethical direct selling principles and provide practical procedures for all Associate Members to observe in operating their Juvio business. These governing rules and policies mandate a certain business practice. As such, Juvio has the right to enforce these rules and policies through its contract with all Associate Members – up to and including termination of that contract if necessary. |
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51. |
BackHow can I set up my account to make sure I don’t miss any important email updates from Juvio? |
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It is recommended, but not required, that you use an email address that is specific to Juvio which can be set up in your “Account Profile”. This recommendation is made to Associate Members who receive large amounts of email and wish to avoid having their Juvio emails lost in the mass of email messages. |
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52. |
BackHow can I get a refund and how long does it take to receive it? |
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Juvio offers a generous 30-day 100% money back guarantee (less shipping/handling fees) for all unused and/or unopened products/services that are returned to Juvio Corporation in resaleable condition. All returns of product must have a pre-authorized Return Authorization Number given by the Associate Support department prior to return shipment. Returns that do not bear this Return Authorization Number on the exterior of the package in clear, readable, bold print are subject to refusal of acceptance. Once a refund is granted, it typically will take 7-10 business days to clear the exchange portals. All refunds are tendered to the original form of payment only. Once a credit/debit card refund is tendered by Juvio and a Transaction ID number is issued, the returned funds are no longer in the control of Juvio Corporation. As such, post-refund inquiries should be directed to the issuer of the card. Refunds paid by check draft will be sent to the recipient by US Postal Service delivery. Juvio reserves the right to terminate or limit accounts that are deemed to be abusive to the generous refund policy. For more information on refunds, contact the Juvio Associate Support department at support@juvio.com. |
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53. |
BackCan I downgrade my account at any time? |
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|
Yes. You may downgrade your account by removing certain elements (if you do not use or need these items on a regular basis). Even after downgrading, you are still entitled to the following:
For more information on downgrading, contact the Juvio Associate Support department at support@juvio.com. |
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54. |
BackIf I downgrade my account can I keep my current position? |
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|
Yes. If you downgrade but do not cancel, you will still retain your current account position in the sales organization. You may also continue to become eligible to receive override commissions, as well as keep your personal Juvio website in an active status. (These continuances are subject to the rules pertaining to the monthly Juvio Administration Fee and other requirement as outlined in the established policies and terms.) |
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55. |
BackCan my account placement be moved? |
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|
No, the movement of account placement is not generally allowed. Only in cases of verified sponsor or upline unethical practices can your account be approved for movement to a different sponsor. |
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56. |
BackHow much can I make by selling each of the products/services? |
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|
For every direct sale that you personally generate to someone else, you will receive certain amount of Commission Volume credit during the current commission month cycle. General CV (not Premium CV) items are:
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57. |
BackCan I earn PCV from my own purchases? |
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|
Items that are of the General CV category purchased by you for your own personal use will not earn you PCV. Instead, these purchases will earn your direct sponsor the PCV just as the personal purchases of General CV items by those whom you have personally sponsored will create PCV for you! However, items that are specially packaged for the intent of bulk and resale (Presentation Kits, etc.) that carry Premium CV credit and purchased by you can count as PCV for you, the buyer. The special product kits (and their specially assembled subsequent refill orders) that each carry Premium CV are:
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58. |
BackDoes Juvio offer some basic business tips? |
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Yes, our basic suggestions primarily pertain to USA business practices but can also be adjusted in principle to most situations. As always, you should seek out competent and professional business/tax advice from a certified or licensed expert in your area. These basic business tips have been provided to you as a courtesy from the firm of Earl Walters, CPA (Oklahoma, USA): "Venturing into a home-based business can be exciting and create some positive aspects to your tax liability. However, you are responsible for being sure that you qualify to take advantage of certain tax breaks. For your consideration, here are a few tips that could allow you to save taxes while helping you to better gauge your business successes.
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| Section D: Global Share Compensation Plan PCV = Personal Commission Volume GCV = Group Commission Volume NPC = Non-Participant Customer | |
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59. |
BackHow do I earn PCV? |
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In order to earn PCV, you must either personally sell any of the commissionable Juvio products/services (General CV items) or purchase for resale any of the commissionable special Presentation Kits and subsequent Refills (Premium CV items). Each product/service is valued at a certain CV amount. PCV is required to earn for all commission ranks. |
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60. |
BackHow do I earn GCV? |
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GCV is comprised of the PCV as generated by you and every Associate Member within your personal sales organization. All ranks (excluding Alpha) require GCV to earn commission eligibility. |
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61. |
BackWhy did my PCV amount reverse? |
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In normal business operations, customers occasionally decide to not keep their product/service for reasons outside our control. Due to Juvio's generous customer satisfaction policy, we are quick to issue refunds for all legitimate cancellation and/or refund requests. As such, if you received PCV credit for a sale but that sale later submitted their cancellation and refund request, Juvio will have no choice but to reverse the CV award due to the simple fact that the sale is no longer valid. |
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62. |
BackWhy don't I have any PCV? |
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If your personal commission volume remains at zero, it means that you have not personally sponsored the sale of Juvio products/services to others. Juvio does not guarantee growth in your personal sales organization as such growth remains the sole responsibility of each Independent Associate Member. If you desire growth within your personal sales organization, it is advised you become an active Associate Member by personally sponsoring the sale of Juvio products/services while training others to represent the Juvio products, services, and income opportunity. |
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63. |
BackHow do I view my PCV and GCV? |
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Simply log-in to your personal Juvio website for access to this information. Once logged in, near the top right corner you will notice a field that states 'Account Status'. Click on this link and a pop-up will appear that gives a full accounting of your PCV and GCV, as well as other information pertinent to your commission eligibility. |
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64. |
BackIf I do not promote my Juvio business, will my GCV grow? |
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In order for your GCV to increase you must have other Associate Members in your personal sales organization making sales of the great Juvio products/services to end users and/or you must personally generate sales of the Juvio products/services to end users, or both. As a Juvio Associate Member, you have basic control over how your personal organization grows via our proprietary Sponsor and Placement feature. As Associate Members wi |